More monitoring is making people less accountable and shifting all the accountability to the top most levels or the process created to align them. Everyone feels, the process and monitoring will drive them and the others too. So all the accountability lies with the process and the people who have created the process.
Everyone fails to understand that process acts as guideline and monitoring acts as reminders and validation.
Eventually they are also leading themselves to redundancy by not taking the accountability for contributing to the success and sustainability of the process.
Replacing people with automation gets easier with such approach.
-Sucheta Gour
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